Nova

Customer support: tickets, chat, help center

Nova is customer support for your store: tickets, live chat and a help center on one desk. Every conversation arrives with the customer's profile and orders from Flux attached, so your team answers in minutes and Lara takes the routine chats herself.

Reply by email, SMS or Viber, one ticket
Lara escalates only what she cannot resolve
First-reply time and deadlines on every view

What it does

Nova. In practice.

Who works here

Digital employees on this module.

Morffeus is included with every package. The specialists are hired by the month, €79 each, and work inside the same screens your team uses.

Morffeusincluded with every packageLLaraCRM & communication

Questions

Included in every package.

From the €29 Starter up — no module is ever locked behind a tier.

Packages differ on volume, support and infrastructure — never on features.

Bought separately, this is Zendesk — €200–500/mo

Morffeus

One operating system for your entire business. Powered by people, using the best tools, staffed by digital employees.

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