Pricing
You grow, we grow.
One platform replacing nineteen tools. A small monthly package for access — everything else follows the growth of your business. We grow when you grow, and only then.
Billed monthly · One invoice · No lock-in · EUR, excluding VAT
Layer 01 — Platform
Packages
Every package includes every module — packages differ on volume, support and infrastructure, never on features. And never on rate: every client pays the same meter schedules — revenue share and the profile meter — regardless of tier.
Seats and rate limits are tier gates, not billed overages — they tell you when to move up and never appear on an invoice. Profiles are one number with two jobs: they gate the package, and above the first 5,000 they run the profile meter at the rate shown on each card (brackets stack, and the first 5,000 are free for everyone). Push notifications and page views are unlimited on every package.
We count profiles on file, minus anyone who switched off. Every profile you can reach counts; unsubscribed, deactivated and blocked contacts don't. Clean out dead contacts and the bill drops the same day. For comparison: Klaviyo bills 50,000 profiles at over €700/mo for email alone — the entire Morffeus bill at the same 50,000, package and profiles together, is €449.
Layer 01 — Platform
Everything included. In every package.
Every module of the platform is available from day one, on the €29 Starter too. Packages never unlock capability — only volume.
The only difference between packages is volume — profiles, messages, tokens, devices and the level of support. Every module shares one customer profile, and Morffeus, your included digital employee, works across all of it — on every package, at no charge. We reserve the right not to activate individual modules or capabilities for individual accounts, based on our internal assessment — volume, technical constraints, or feature policy.
Layer 01 — Offer fee
2% when our offer sells something
The performance layer. If nothing is redeemed, there is nothing to pay — and we only ever charge on the offer itself, never on the basket around it.
| Offer type | What we charge on | Fee |
|---|---|---|
| Item coupon we generated | The line items the coupon applies to | 2% |
| Product we recommended | The recommended line items only | 2% |
| Basket-wide coupon we generated | Basket total — capped at €10 per order | 2% · max €10 |
| Any coupon you built yourself | Nothing. Your offer, your margin. | — |
Basket size is irrelevant
A €100 item inside a €1,000 basket costs €2. The other €900 had nothing to do with us.
Basket-wide offers are capped
A “10% off everything” coupon touches every line — so we cap it, hard, at €10 per order.
Revenue share and offer fee together never exceed 4% of an order. That ceiling is written into every contract, not applied at our discretion.
Layer 01 — Profile meter
No online sales? We still grow together.
Selling and running a customer base are two services with two meters: sales are shared, and profiles above the first 5,000 are billed — the same for everyone. No webshop? Then the profile meter is simply the only one that runs. No base either — just a website? Then just the package: €29.
One count, per profile per month. Brackets follow the package gates and stack, like the revenue share.
What it comes to, package included
At every size roughly 40% below what Klaviyo charges for email alone.
Everything else stays standard. Every module, digital employees at €79, email and messaging at the regular rates — and push is unlimited and free: the more you engage your profiles, the more we all grow. Branded-app upkeep is serviced from your support hours; the app or website build is a separate project.
Layer 02 — Usage & devices
Everything else
Short list by design. Analytics is free, physical devices are priced per device, and the messaging fee is a delivery service — a fraction of what your carrier charges.
Capped at 8 hours, non-transferable between months. Covers using the system, configuration, trainings and app-store maintenance; development lives on a separate rate card.
Why do packages include an email quota but no SMS / Viber / WhatsApp quota? The email infrastructure is ours, so we can include volume. Messaging capacity — sender IDs, carrier rates, throughput — lives in your carrier contract, so there we charge only the platform fee per 1,000 sent. Want one invoice? We hold the contract: provider cost passes through at cost, plus the same platform fee.
We do not meter your analytics. Analytics tools bill by volume as a rule — per session, event or page view. Quest is unlimited on every package, including Starter.
Layer 03 — Digital employees
An AI workforce, priced like staff.
Each persona runs on our own hardware, on models tuned to your catalogue. You hire them by the month — not by the request, the seat, or the token. For efficiency, some non-critical tasks may run with vetted cloud providers — nothing changes for you: same employee, same price, same rules. On the private cluster (the Enterprise option), everything runs exclusively on our hardware.
Morffeus — included with every licence, no charge, any package. The general digital employee across commerce, content, analytics and operations — the colleague every client works with from day one. He is not sold separately and never appears on an invoice. His capacity grows with your package.
Try before you hire. Every persona is available to every client with 1M tokens a month included, free. Beyond that the persona pauses until you hire — no silent overage, ever.
Working capacity relative to Starter. Every package includes enough for Morffeus to be invisible in normal use.
Enterprise
Your own models. Your own data. Hardware we own.
An option exclusive to Enterprise: a dedicated GPU allocation running models fine-tuned on your catalogue, your tone and your history — inside infrastructure that never sends a byte to a US processor.
€899 – €1,499/mo
If your DPO has ruled out US AI processors, this is not the cheaper option — it is the only one.
Examples
What your invoice looks like
Three real client profiles, the whole monthly bill — no hidden lines. Two meters, each measuring its own thing: sales are shared, profiles above 5,000 are billed, and the first 5,000 are free for everyone.
Micro merchant
Automatic: email support and 1 hour of help a month.
Mid-size merchant
Automatic: priority support and the full 8 hours of help a month.
Shopping mall
The minimum is the base offer: it guarantees priority support and 4 hours of help a month, and the meters count against it — the bill grows only once the program outgrows €500.
These are whole bills — nothing is missing. Email, messages and tokens above the included amounts are charged at the rates above; everything else is already inside. Support hours and the response level grow automatically with the bill — and a contracted minimum guarantees them in quieter months too.
Enterprise
Development, on retainer.
For teams who need more than configuration. Priced separately from your subscription, so you always know exactly what you are paying for — ad-hoc from €75/h, retainers, embedded engineers and fixed-scope launches for your app, website or Orbit program.
Questions
Written plainly, so nothing is discovered later.
Talk to us and we'll set you up.
Guided setup, with your data migrated. Every partnership starts with a conversation.
All figures in EUR, excluding VAT. Persona volumes are measured averages and may vary with how heavily each conversation or report is loaded — your contract is written against the underlying usage allowance.